{"id":2493,"date":"2025-04-12T13:41:16","date_gmt":"2021-02-26T20:33:06","guid":{"rendered":""},"modified":"2025-05-02T11:33:34","modified_gmt":"2025-05-02T09:33:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/restaurants.koutonou.net\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2493\" class=\"elementor elementor-2493\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b34744 e-con-full e-flex e-con e-parent\" data-id=\"9b34744\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c0a74ff e-con-full e-flex e-con e-child\" data-id=\"c0a74ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1537a33 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1537a33\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Foire aux questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48aef3c elementor-widget elementor-widget-text-editor\" data-id=\"48aef3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez des pr\u00e9occupations\u202f? lisez plus bas, vous y retrouverez votre bonheur, sinon, faites-le nous savoir.\u00a0 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee92c8 e-flex e-con-boxed e-con e-parent\" data-id=\"1ee92c8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea9e32f e-con-full e-flex e-con e-child\" data-id=\"ea9e32f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e7e61 elementor-widget elementor-widget-text-editor\" data-id=\"c8e7e61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong><span class=\"--l --r sentence_highlight\">Vous avez des questions ? <\/span><span class=\"--l --r sentence_highlight\">Nous sommes l\u00e0 pour vous satisfaire.<\/span><\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ebbfac e-con-full e-flex e-con e-child\" data-id=\"2ebbfac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a5f7d elementor-widget elementor-widget-image\" data-id=\"75a5f7d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-2203\" alt=\"ampoule\" srcset=\"https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-1024x683.jpg 1024w, https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-600x400.jpg 600w, https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-300x200.jpg 300w, https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-768x512.jpg 768w, https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-1536x1024.jpg 1536w, https:\/\/restaurants.koutonou.net\/wp-content\/uploads\/2021\/02\/pexels-dids-1616472-1-scaled-1-2048x1366.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1304ae0 e-flex e-con-boxed e-con e-parent\" data-id=\"1304ae0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b98fa9b e-con-full e-flex e-con e-child\" data-id=\"b98fa9b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77b38a0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"77b38a0\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Questions fr\u00e9quentes <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a8753a e-flex e-con-boxed e-con e-parent\" data-id=\"2a8753a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9ca8412 e-con-full e-flex e-con e-child\" data-id=\"9ca8412\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c992561 elementor-widget elementor-widget-text-editor\" data-id=\"c992561\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Comment fonctionne le site Koutonou ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b022ef elementor-widget elementor-widget-text-editor\" data-id=\"0b022ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre site r\u00e9f\u00e9rence les meilleurs restaurants de la capitale. Vous pouvez consulter leurs <strong data-start=\"345\" data-end=\"364\">menus d\u00e9taill\u00e9s<\/strong>, voir leurs <strong data-start=\"377\" data-end=\"389\">horaires<\/strong>, d\u00e9couvrir leurs <strong data-start=\"407\" data-end=\"422\">sp\u00e9cialit\u00e9s<\/strong>, et <strong data-start=\"427\" data-end=\"470\">r\u00e9server une table directement en ligne<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db7f266 elementor-widget elementor-widget-text-editor\" data-id=\"db7f266\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Les horaires affich\u00e9s sont-ils \u00e0 jour ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbbb670 elementor-widget elementor-widget-text-editor\" data-id=\"cbbb670\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui ! Les <strong data-start=\"1373\" data-end=\"1397\">horaires d\u2019ouverture<\/strong> sont renseign\u00e9s et r\u00e9guli\u00e8rement mis \u00e0 jour par notre \u00e9quipe ou par les restaurateurs eux-m\u00eames.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b282b3 elementor-widget elementor-widget-text-editor\" data-id=\"8b282b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Comment savoir si un restaurant propose des plats v\u00e9g\u00e9tariens ou sp\u00e9cifiques ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c838173 elementor-widget elementor-widget-text-editor\" data-id=\"c838173\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chaque fiche restaurant mentionne les <strong data-start=\"1630\" data-end=\"1657\">types de plats propos\u00e9s<\/strong> (v\u00e9g\u00e9tariens, sans gluten, halal, etc.) lorsqu\u2019ils sont disponibles. N\u2019h\u00e9sitez pas \u00e0 consulter la section &#8220;Menu&#8221; du restaurant pour plus de d\u00e9tails.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bea46a elementor-widget elementor-widget-text-editor\" data-id=\"8bea46a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Comment les restaurants sont-ils s\u00e9lectionn\u00e9s ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f7a9e elementor-widget elementor-widget-text-editor\" data-id=\"46f7a9e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous s\u00e9lectionnons les restaurants selon plusieurs crit\u00e8res : <strong data-start=\"2156\" data-end=\"2181\">qualit\u00e9 de la cuisine<\/strong>, <strong data-start=\"2183\" data-end=\"2203\">avis des clients<\/strong>, <strong data-start=\"2205\" data-end=\"2216\">accueil<\/strong>, et <strong data-start=\"2221\" data-end=\"2233\">ambiance<\/strong>. Nous nous assurons qu\u2019ils offrent une <strong data-start=\"2273\" data-end=\"2316\">exp\u00e9rience culinaire fiable et agr\u00e9able<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8581478 e-con-full e-flex e-con e-child\" data-id=\"8581478\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5855406 elementor-widget elementor-widget-text-editor\" data-id=\"5855406\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Comment r\u00e9server une table dans un restaurant ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cdae37 elementor-widget elementor-widget-text-editor\" data-id=\"5cdae37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>C\u2019est simple ! Rendez-vous sur la fiche du restaurant de votre choix, cliquez sur <strong data-start=\"620\" data-end=\"644\">&#8220;R\u00e9server une table&#8221;<\/strong>, choisissez la <strong data-start=\"660\" data-end=\"703\">date, l\u2019heure et le nombre de personnes<\/strong>, puis validez. Une confirmation vous sera envoy\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f02cf7 elementor-widget elementor-widget-text-editor\" data-id=\"4f02cf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Puis-je commander \u00e0 manger directement depuis le site ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9929b9 elementor-widget elementor-widget-text-editor\" data-id=\"f9929b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour l\u2019instant, notre plateforme ne propose pas de service de commande en ligne. Vous pouvez toutefois trouver les <strong data-start=\"945\" data-end=\"971\">contacts du restaurant<\/strong> (t\u00e9l\u00e9phone) pour passer commande directement au pr\u00e8s d&#8217;eux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5c691 elementor-widget elementor-widget-text-editor\" data-id=\"7b5c691\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Puis-je sugg\u00e9rer un restaurant \u00e0 ajouter ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abd37a elementor-widget elementor-widget-text-editor\" data-id=\"5abd37a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bien s\u00fbr ! Si vous connaissez un \u00e9tablissement qui m\u00e9rite d\u2019\u00eatre sur notre plateforme, envoyez-nous ses coordonn\u00e9es via le formulaire de contact ou par email. Nous nous ferons un plaisir de l\u2019examiner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20d3046 elementor-widget elementor-widget-text-editor\" data-id=\"20d3046\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Je veux annuler ma r\u00e9servation, comment faire ?<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f21f910 elementor-widget elementor-widget-text-editor\" data-id=\"f21f910\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous devez contacter le restaurant concern\u00e9 par mail ou par WhatsApp et mentionner l&#8217;annulation de votre r\u00e9servation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97da50f e-flex e-con-boxed e-con e-parent\" data-id=\"97da50f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5edbdc8 e-con-full e-flex e-con e-child\" data-id=\"5edbdc8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f5c67 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"f1f5c67\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\" --l --r alignedSentenceHighlight-module--alignedSentenceHighlight--e599c alignedSentenceHighlight-module--partialHighlightAnimationWeb--324f1 bg-[#E1F0F5] text-[#25282D] sentence_highlight\"><span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">Vous<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">avez<\/span> <span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">un restaurant \u00e0 suggerer<\/span><span class=\"--l --r hover:bg-blue-100 hover:dark:bg-blue-600\">?<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-919a8d9 elementor-widget elementor-widget-text-editor\" data-id=\"919a8d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Faites-le nous savoir<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-373bd38 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"373bd38\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/restaurants.koutonou.net\/index.php\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Vous avez des pr\u00e9occupations\u202f? lisez plus bas, vous y retrouverez votre bonheur, sinon, faites-le nous savoir.\u00a0 Vous avez des questions ? Nous sommes l\u00e0 pour vous satisfaire. Questions fr\u00e9quentes Comment fonctionne le site Koutonou ? Notre site r\u00e9f\u00e9rence les meilleurs restaurants de la capitale. Vous pouvez consulter leurs menus d\u00e9taill\u00e9s, voir leurs [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2493","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/pages\/2493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/comments?post=2493"}],"version-history":[{"count":13,"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/pages\/2493\/revisions"}],"predecessor-version":[{"id":3224,"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/pages\/2493\/revisions\/3224"}],"wp:attachment":[{"href":"https:\/\/restaurants.koutonou.net\/index.php\/wp-json\/wp\/v2\/media?parent=2493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}